Privacy Portal

Privacy portal allows customers to communicate their requests and preferences at any time. By giving them the control, you gain their trust!

Challenge

For some companies, data subjects’ rights fulfillment is a restricting and overwhelming set of responsibilities and regulations.

Other companies see GDPR as an opportunity to rethink their privacy model.  They found an intelligent way to provide customers with truly important value – control over their personal data!

In order to comply with the principle of transparency, the company is obligated to provide appropriate information about the collection of personal data. Any communication relating to data processing should be delivered in a concise, transparent, and easily accessible form.

Companies are also obligated to assure a straightforward and simple administration process of consent and preference choices.


Solution

Companies with advanced maturity of privacy management, introduced privacy portals as a way of giving customers control over managing their data and communication preferences. Some of them did not have an existing web portal or simply wanted to invest in a transparent relationship with their customers.

At the same time, they position themselves as businesses who are advanced-thinkingcustomer-oriented, and selling services or products, not personal data of their customers.

Privacy portal is a self-service interface for managing data subjects’ privacy settings that allows

  • Simple but highly secured access to their personal preferences
  • Displayed all available consents with easy OPT-IN or OPT-OUT status change
  • Available access to data subjects’ rights requests
  • Information about the company’s legal information like Privacy Policy and DPO information
  • Unique hashed link for each data subject enables easy and secure access to Privacy Portal

Privacy Portal is a channel that helps you direct your communication at the right angle for each specific customer.

Having a privacy portal means having a tailor-made solution customized for the needs and visual identity of the company without the need for additional in-house development.

Benefits

CONSENT MANAGEMENT

Straightforward Privacy Portal where customers can easily manage their consent OPT-IN and OPT-OUT status. It is automatically integrated with powerful Data Privacy Manager’s consent engine.

SIMPLE AND SECURE ACCESS

Customers access Privacy Portal using automatically generated highly secured hashed link, unique for each data subject.

TAILOR-MADE

Get a tailor-made customer-facing channel that follows the visual identity of your company without additional in-house development.

Personal Data Lifecycle

Collection
Interaction with Data Subjects
  • Contract
  • Consent
Lawfull Processing
Everyday Business
  • Data monetization
  • Services delivery
  • Marketing
Archiving
Lawful Basis Expiration
  • Contract Expiration
  • RTBF
  • Opt-out
Destruction
Data Destruction
  • Anonymization
  • Deletion

Business Process
(Original Purposes)


Data Retention
(Purpose change)


No Purpose

Learn how this solution helps your industry

While Organizations have been busy collecting consents and putting together compliant Records of processing activities, the data removal remained overlooked, or maybe postponed? Most of the Organizations have by now documented data retention policies and have a good idea about how long they can keep the data. Data retention starts when one of the following scenarios happen: The initial purpose for data collection and processing has expired. Usually, a product or services contract with an individual has expired, an insurance policy has expired or individual stopped using a product or a service…

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“We have approached the process of GDPR compliance very seriously and methodically, and we wanted to have a software that will allow us to manage GDPR processes from one central point, which we managed to accomplish with Data Privacy Manager.”

Nikola Murk, Head of IT operations & infrastructure

“Data Privacy Manager automated our compliance process. It took the pressure off the IT department, allowing me as DPO to have complete control over all processing activities from one point.”

Davor Namjestnik, DPO @ Sberbank Hrvatska

“Instead of assigning IT resources to in-house development, we opted for a professional solution. Data Privacy Manager offered flexibility in integration with our other systems. During the project, we realized the solution was designed with such a deep understanding of GDPR and data management which would be very difficult to reach with only internal resources.“

Bojan Brodar, CISO @ Telemach

“Our customers are our top priority! Data Privacy Manager is an investment in that relationship, enabling us to timely respond to their requests and to tailor marketing communications based on their preferences.“

Mario Marković, DPO @ Optima Telekom

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Data Privacy Manager is available in flexible pricing options for your growing business needs