On July 13, 2020, the Italian DPA- Garante issued a €16,700,000 ($18.6 million) GDPR fine to telecommunication operator – Wind Tre S.p.A. The Italian Garante has increased their activities in 2020 with Italy becoming a country with highest-grossing fines in the EU.
The fine was issued due to unlawful processing of personal data for marketing purposes when more than a hundred clients filed a complaint about unsolicited marketing emails that included calls and SMS, as well as listing their phone numbers on public phonebooks against their wish.
The reason behind the multimillion fine was the fact that clients weren’t able to withdraw their consent since the company’s data protection policy did not provide all the necessary information.
Garante’s investigation uncovered violations of: